/* =========================================================
   ESTILOS ESPECÍFICOS PARA MÓDULO DE TICKETS
   ========================================================= */

/* Variables de colores para estados y prioridades */
:root {
    /* Estados */
    --status-abierto: #3b82f6;
    --status-asignado: #8b5cf6;
    --status-en-proceso: #06b6d4;
    --status-resuelto: #10b981;
    --status-cerrado: #22c55e;
    --status-cancelado: #94a3b8;
    
    /* Prioridades */
    --priority-low: #94a3b8;
    --priority-medium: #f59e0b;
    --priority-high: #f97316;
    --priority-urgent: #ef4444;
}

/* =========================================================
   BARRA DE FILTROS MEJORADA
   ========================================================= */

.tickets-filter-bar {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    padding: var(--spacing-lg);
    margin-bottom: var(--spacing-xl);
}

.tickets-search-wrapper {
    position: relative;
    margin-bottom: var(--spacing-md);
}

.tickets-search-input {
    width: 100%;
    padding: 12px 16px 12px 44px;
    border: 2px solid var(--border-color);
    border-radius: 8px;
    background: var(--bg-secondary);
    color: var(--text-primary);
    font-size: 14px;
    transition: var(--transition);
}

.tickets-search-input:focus {
    outline: none;
    border-color: var(--accent);
    box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
}

.tickets-search-icon {
    position: absolute;
    left: 14px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--text-tertiary);
    font-size: 18px;
    pointer-events: none;
}

.tickets-filter-chips {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-sm);
    margin-bottom: var(--spacing-md);
}

.tickets-filter-chip {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 6px 12px;
    border: 1px solid var(--border-color);
    border-radius: 20px;
    background: var(--bg-secondary);
    color: var(--text-secondary);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: var(--transition);
    user-select: none;
}

.tickets-filter-chip:hover {
    background: var(--bg-hover);
    border-color: var(--accent);
    color: var(--text-primary);
}

.tickets-filter-chip.active {
    background: var(--accent);
    border-color: var(--accent);
    color: #fff;
}

.tickets-filter-chip-count {
    background: rgba(255, 255, 255, 0.2);
    padding: 2px 6px;
    border-radius: 10px;
    font-size: 11px;
    font-weight: 600;
}

.tickets-filter-chip.active .tickets-filter-chip-count {
    background: rgba(255, 255, 255, 0.3);
}

.tickets-filter-advanced {
    display: flex;
    gap: var(--spacing-md);
    flex-wrap: wrap;
    align-items: center;
}

.tickets-filter-group {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
}

.tickets-filter-label {
    font-size: 13px;
    font-weight: 500;
    color: var(--text-secondary);
    white-space: nowrap;
}

.tickets-filter-select {
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--bg-secondary);
    color: var(--text-primary);
    font-size: 13px;
    cursor: pointer;
    transition: var(--transition);
    min-width: 140px;
}

.tickets-filter-select:focus {
    outline: none;
    border-color: var(--accent);
}

.tickets-filter-actions {
    display: flex;
    gap: var(--spacing-sm);
    margin-left: auto;
}

.tickets-sort-wrapper {
    display: flex;
    align-items: center;
    gap: var(--spacing-xs);
}

.tickets-sort-btn {
    display: flex;
    align-items: center;
    gap: 4px;
    padding: 8px 12px;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: var(--bg-secondary);
    color: var(--text-secondary);
    font-size: 13px;
    cursor: pointer;
    transition: var(--transition);
}

.tickets-sort-btn:hover {
    background: var(--bg-hover);
    color: var(--text-primary);
}

.tickets-sort-btn.active {
    background: var(--accent);
    border-color: var(--accent);
    color: #fff;
}

.tickets-sort-icon {
    font-size: 12px;
    transition: transform 0.2s;
}

.tickets-sort-btn[data-dir="asc"] .tickets-sort-icon {
    transform: rotate(180deg);
}

/* =========================================================
   TARJETAS DE TICKETS REDISEÑADAS
   ========================================================= */

.tickets-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
    gap: var(--spacing-lg);
}

.ticket-card {
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 12px;
    padding: var(--spacing-lg);
    transition: var(--transition);
    cursor: pointer;
    position: relative;
    overflow: hidden;
}

.ticket-card::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0;
    bottom: 0;
    width: 4px;
    background: var(--status-abierto);
    transition: var(--transition);
}

.ticket-card:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
    border-color: var(--accent);
}

.ticket-card-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: var(--spacing-md);
    margin-bottom: var(--spacing-md);
}

.ticket-card-title-section {
    flex: 1;
    min-width: 0;
}

.ticket-card-id {
    font-size: 12px;
    font-weight: 600;
    color: var(--text-tertiary);
    margin-bottom: 4px;
    letter-spacing: 0.5px;
}

.ticket-card-title {
    font-size: 16px;
    font-weight: 600;
    color: var(--text-primary);
    margin: 0 0 6px 0;
    line-height: 1.4;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.ticket-card-description {
    font-size: 13px;
    color: var(--text-secondary);
    line-height: 1.5;
    margin: 0;
    display: -webkit-box;
    -webkit-line-clamp: 2;
    -webkit-box-orient: vertical;
    overflow: hidden;
}

.ticket-card-actions {
    display: flex;
    gap: 4px;
    flex-shrink: 0;
}

.ticket-card-action-btn {
    width: 32px;
    height: 32px;
    display: flex;
    align-items: center;
    justify-content: center;
    border: 1px solid var(--border-color);
    border-radius: 6px;
    background: transparent;
    color: var(--text-secondary);
    cursor: pointer;
    transition: var(--transition);
    font-size: 16px;
}

.ticket-card-action-btn:hover {
    background: var(--bg-hover);
    border-color: var(--accent);
    color: var(--accent);
}

.ticket-card-badges {
    display: flex;
    flex-wrap: wrap;
    gap: var(--spacing-xs);
    margin-bottom: var(--spacing-md);
}

.ticket-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 12px;
    font-weight: 500;
    white-space: nowrap;
}

.ticket-badge-status {
    background: var(--status-abierto);
    color: #fff;
}

.ticket-badge-priority {
    background: var(--priority-medium);
    color: #fff;
}

.ticket-card-meta {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-sm);
    margin-bottom: var(--spacing-md);
}

.ticket-meta-item {
    display: flex;
    align-items: center;
    gap: var(--spacing-sm);
    font-size: 13px;
    color: var(--text-secondary);
}

.ticket-meta-icon {
    width: 18px;
    height: 18px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--text-tertiary);
    flex-shrink: 0;
}

.ticket-meta-text {
    flex: 1;
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.ticket-meta-avatar {
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: var(--bg-secondary);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 11px;
    font-weight: 600;
    color: var(--text-primary);
    flex-shrink: 0;
    border: 2px solid var(--border-color);
}

.ticket-meta-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    border-radius: 50%;
}

.ticket-card-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding-top: var(--spacing-md);
    border-top: 1px solid var(--border-color);
    font-size: 12px;
    color: var(--text-tertiary);
}

.ticket-footer-stats {
    display: flex;
    gap: var(--spacing-md);
}

.ticket-footer-stat {
    display: flex;
    align-items: center;
    gap: 4px;
}

.ticket-footer-stat-icon {
    font-size: 14px;
}

/* Estados de tarjeta según status */
.ticket-card[data-status="abierto"]::before {
    background: var(--status-abierto);
}

.ticket-card[data-status="asignado"]::before {
    background: var(--status-asignado);
}

.ticket-card[data-status="en_proceso"]::before {
    background: var(--status-en-proceso);
}

.ticket-card[data-status="resuelto"]::before {
    background: var(--status-resuelto);
}

.ticket-card[data-status="cerrado"]::before {
    background: var(--status-cerrado);
}

.ticket-card[data-status="cancelado"]::before {
    background: var(--status-cancelado);
}

/* Prioridades */
.ticket-badge-priority[data-priority="low"] {
    background: var(--priority-low);
}

.ticket-badge-priority[data-priority="medium"] {
    background: var(--priority-medium);
}

.ticket-badge-priority[data-priority="high"] {
    background: var(--priority-high);
}

.ticket-badge-priority[data-priority="urgent"] {
    background: var(--priority-urgent);
}

/* =========================================================
   ESTADOS VACÍOS MEJORADOS
   ========================================================= */

.tickets-empty-state {
    text-align: center;
    padding: var(--spacing-3xl) var(--spacing-lg);
    background: var(--bg-card);
    border: 1px solid var(--border-color);
    border-radius: 12px;
}

.tickets-empty-icon {
    font-size: 64px;
    margin-bottom: var(--spacing-lg);
    opacity: 0.3;
    color: var(--text-tertiary);
}

.tickets-empty-title {
    font-size: 20px;
    font-weight: 600;
    color: var(--text-primary);
    margin: 0 0 var(--spacing-sm) 0;
}

.tickets-empty-description {
    font-size: 14px;
    color: var(--text-secondary);
    margin: 0 0 var(--spacing-xl) 0;
    max-width: 400px;
    margin-left: auto;
    margin-right: auto;
}

/* =========================================================
   HEADER DE PÁGINA
   ========================================================= */

.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: var(--spacing-xl);
    flex-wrap: wrap;
    gap: var(--spacing-md);
}

.page-header h1 {
    margin: 0 0 var(--spacing-xs) 0;
    font-size: 28px;
    font-weight: 600;
    color: var(--text-primary);
}

.page-subtitle {
    margin: 0;
    font-size: 14px;
    color: var(--text-secondary);
}

/* =========================================================
   FOOTER DE TARJETA
   ========================================================= */

.ticket-footer-category {
    display: flex;
    align-items: center;
    gap: 4px;
    font-size: 12px;
    color: var(--text-tertiary);
}

/* Responsive */
@media (max-width: 768px) {
    .tickets-grid {
        grid-template-columns: 1fr;
    }
    
    .tickets-filter-advanced {
        flex-direction: column;
        align-items: stretch;
    }
    
    .tickets-filter-actions {
        margin-left: 0;
        width: 100%;
    }
    
    .tickets-filter-group {
        width: 100%;
    }
    
    .tickets-filter-select {
        flex: 1;
    }
    
    .page-header {
        flex-direction: column;
        align-items: stretch;
    }
    
    .page-header .btn {
        width: 100%;
    }
}